As a cloud first company, MDI is ready to help optimise your IT – by fixing it, developing new solutions or demonstrating how we can improve your business with the latest tools and applications.
After experiencing a server failure just before Christmas, MDI were there to support our business and systems and in no time a disaster recovery was successfully implemented. This also gave us the ideal opportunity to review our IT infrastructure and within a couple of weeks we had a complete new infrastructure in place using the latest technology and a resilient disaster recovery plan, all of which was completed behind the scenes, not interfering with our day to day business. Do not under estimate this company – cost effective solutions, fast response times and dedicated engineer through the project. This demonstrates why I always choose local SME’s to work with.
The team at MDI have taken the time to understand our ethos and what makes us tick and, therefore, are able to provide commercial solutions that work for our business. They deliver an excellent service – nothing is ever too much trouble. We have no hesitation in recommending MDI.
We have been working with MDI Networks for a number of years and we rate their expertise and knowlege as second-to-none. They enable us to achieve our business objectives in the most innovative and pain-free way.
We have used MDI Networks for all of our computer & IT needs for over 20 years. They have always provided an excellent & professional service which has not diminished as their company has grown. Our business relies on technology to function & we have found MDI to be both reactive to problems and; just as importantly proactive in keeping problems & issues to a minimum.
I am very happy with the company and our business relationship hasn’t changed. I definitely recommend MDI Networks to anyone who is looking to have a professional company with a straight forward approach on their side.
We take pride in our services, we regularly receive feedback from our customers.
We don’t have a ticket system which can leave clients waiting; you will be straight in touch with one of our IT engineers.
We do this via constant communication and understanding our clients aspirations and vision. We know IT can be challenging to get to grips with so we try to use language that all can understand.
Every team member is constantly learning and has their own personal development plan. We invest hugely in our people through industry recognised qualifications and more informal training too.
To ensure a high quality service we have implemented a quality management system which is assessed externally against ISO 9001:2008.