MDI was formed in 2001 with the idea of taking the professional approach and best practices used in large corporates and making them available to small and medium sized businesses. Since that starting point we have gone on to grow to a company of 14 employees servicing over 100 companies across the south of England. We believe in providing a quality service at a competitive price and we focus on customer satisfaction, this is our highest priority. The vast majority of our new business comes from customer referrals and we recognise the importance of the trust that our customers have in us.
Since the company started in 2001 we have recruited a talented team of engineers which has allowed us to push our technical expertise forward. We invest our time and money in our employees to ensure a blend of technical and professional skills. We prefer to remove the jargon and speak with our customers in plain English.
Our internal quality management systems conform to ISO 9001:2008 and we constantly seek to improve the way we work with the aim of delivering an excellent service to all our clients.
We will review any ongoing issues that you may have and use our expertise and experience to help identify the root cause. We can provide an audit of your network including any hardware, software, and services. This baseline can then be used to measure how effective changes have been.
We will design and plan any required changes to resolve your I.T issues. Our aim is to improve the reliability and performance of your I.T systems and make your systems faster and easier to use.
We will work with you to implement changes with the least disruption to your business. Once the existing systems are upgraded or new systems are installed we will help you keep them running in the most efficient way.
Keeping things running smoothly means regularly servicing your I.T. We can provide a fully managed solution to keep everything running. This includes applying regular updates to improve functionality and maintain security.
Once everything is stable and operating in the way you want it to, we can help you develop a long term strategy to keep your business working. This may include I.T policies and procedures and Cyber Security as well as building your systems for the future.